Welcome to Lateral Pilates. These Terms & Conditions outline the rules, expectations, and legal guidelines for using our website and purchasing our products. By accessing this site or placing an order, you agree to these terms. If you do not agree, please do not use the site.

We aim to create a kind, inclusive, supportive experience — and these terms help us keep everything running smoothly for everyone.

Using Our Website

You may browse and purchase from our site as long as you follow these guidelines:

• You must be at least 18 years old or have permission from a parent/guardian.
• You agree not to misuse our website or attempt to harm its functionality.
• All content on this site (photos, product descriptions, branding, graphics, etc.) belongs to Lateral Pilates and cannot be copied, sold, or reused without permission.

Product Information

We do our best to accurately describe and display all products.

However:

• Colors may vary slightly based on screen settings or dye lots.
• Inventory may change without notice.
• We reserve the right to update product descriptions, pricing, and availability at any time.
• Grip socks are designed for movement-based activities. They are not medical devices, and we cannot guarantee any health outcomes from their use.

Ordering & Payment

When you place an order, you agree that:

• All information you provide is accurate and complete.
• You are authorized to use the payment method provided.
• You understand that orders are not final until payment is processed.

We may refuse or cancel orders if:

• An item is out of stock
• Payment cannot be processed
• Fraud or misuse is suspected
• There is an error in product or pricing information

If an order is canceled, customers will be notified and refunded promptly.

Pricing & Promotions

Prices are listed in U.S. dollars unless stated otherwise.
We may run promotions or limited-time discounts, which can change or end at any time.

If a pricing error occurs, we reserve the right to cancel or adjust orders affected by the error.

Shipping & Delivery

We do our best to ship orders quickly and accurately. Shipping times may vary based on carrier delays, your location, and order volume.

Once an order is shipped:

• Risk of loss transfers to the customer
• Tracking information will be provided (when available)

Lateral Pilates is not responsible for:

• Lost or stolen packages once marked as delivered
• Delays caused by carriers, weather, or customs
• Incorrect addresses provided at checkout

If an issue arises, please contact us — we’re happy to help if we can.

Returns & Refunds

At Lateral Pilates, your experience matters to us — but due to the nature of our products, all sales are final. We do not accept returns or exchanges.

Please double-check sizing, colors, and quantities before checking out. If you’re unsure, we’re always happy to help answer questions before you order.

We will make exceptions in the rare event that:

• Your order arrives damaged,
• You receive the incorrect item, or
• There is an issue caused by our fulfillment team.

If any of these happen, please contact us within 7 days of receiving your package at hello@lateralpilates.com with your order number and photos, and we’ll make it right.

User-Generated Content

If you share content with us (photos, videos, reviews, tagging us on social media, etc.), you grant Lateral Pilates permission to repurpose that content on our website, social media, and marketing materials.

We always aim to use such content respectfully and with gratitude.

Intellectual Property

All content, branding, designs, and materials on this site are the property of Lateral Pilates. You may not copy, modify, distribute, or use our content without written permission.

Limitation of Liability

By using this site, you agree that Lateral Pilates is not liable for:

• Injuries or accidents resulting from improper or irresponsible use of our products
• Website downtime or errors
• Losses resulting from delayed or undelivered packages
• Any indirect, incidental, or consequential damages

To the fullest extent permitted by law, our total liability for any claim will not exceed the amount paid for the product in question.

Governing Law

These Terms & Conditions are governed by the laws of the State of Washington, without regard to conflict-of-law principles.

Changes to These Terms

We may update these Terms & Conditions at any time. Updates take effect as soon as they are posted. Continued use of the site means you accept the updated terms.

Contact Us

If you have questions about these Terms & Conditions, please contact us at:
hello@lateralpilates.com